Four (4) Channel Total Recall Desktop Product Description

Are you looking to replace a Dictaphone logger? The four (4) channel Total Recall Desktop Call Recorder is the innovative and professional phone and radio recording solution for all businesses that are serious about security and quality control.

The Total Recall Desktop Voice Logging Recorder is a fully self-contained digital voice recorder that combines simplicity of use, 60,000 hours of on-board storage (or up to 350,000 unique call records) and convenient capacities of 4 - 16** channels to create an invaluable tool for everyone who conducts business by telephone, and/or whose radio communications are mission-critical.

The Total Recall Desktop Call Logger can record up to 16 channels from any line-level audio source telephones, 2-way or broadcast radio, intercoms, microphones and more. Inputs are standard modular jacks that are compatible with a wide range of voice logging accessories. Analog channels are field upgradable in 4 or 8 channel multiples, up to the maximum of 16 channels.

**Larger channel capacity VoIP and ISDN solutions available with Total Recall Max Desktop, RAID based Total Recall Max Rack or RAID based Total Recall Max Server

The option to automatically archive calls at pre-set intervals to inexpensive CD or DVD media, or via your network to a NAS or other networked hard drive is included at no additional cost.

Included at no cost with every Total Recall Call Recording System is Remote Manager, a powerful client software package that gives users the opportunity to utilize the security and training benefits of Total Recall from their PC, as well as providing centralized management of multiple units.

Remote Manager can connect to the Total Recall Desktop Call Logging Recorder via your current LAN/WAN/VPN, Dial-up connection, or directly to your PC through the supplied crossover cable. Calls and/or radio transmissions can be monitored live, or recorded calls may be searched and replayed with ease - all from the comfort of your PC! You can even use a DVD/CD drive installed in your PC to search for calls on an archived DVD/CD disks without any connection to the Total Recall Voice Logging System.

Record-on-Demand gives users the option to record or discard current calls, or even to partially record calls if required. Record 100% of calls, or between user-defined times - the choice is yours. Record-on-Demand can also be used to add notes to calls in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where transmitted).

The Total Recall Desktop Call Logging Solution is scalable and highly configurable, providing a closely matched solution to your requirements. In an increasingly litigious and security conscious world, all industries and management levels can benefit from the protection of phone and radio recording, and create value though the quality analysis that monitoring provides.

Support for SNMP alarms is standard, so you can always be alert to potential problems and take action accordingly. As Total Recall is CentOS Linux based, you can take advantage of the security, speed and reliability of an enterprise grade UNIX operating system. Total Recall systems are custom engineered for voice logging and offer superior reliability compared to PC based systems.

Total Recall Desktop Product Features

• Fully self contained voice logger (No PC Required!)
• 60,000 channel hours recording capacity
• Automatically records all calls (analog telephone or radio)
• Recording Triggers include voltage detection, VOX detection, 24hr continuous and Record on Demand (software or DTMF code control).
• 4 - 16 analog channels per Desktop Unit 
• Built in TFT Screen 
• Built in keypad control panel for data entry
• License Free Remote Manager Software (Windows NT/2K/XP or Vista) for Search and Playback - configure, live monitor and search calls via LAN/WAN/VPN/Dialup
• Email calls in .mp3, .wav or secure .trc formats.
• Record on Demand provides support for DTMF tones as trigger for start and stop at any time or set up user defined scheduled recording.
• Add notes to call recordings in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where transmitted).
• Archive calls directly to a folder on your PC or via your network to NAS or other networked hard drive.
• Archive calls to internal DVD/CD drive or Network
• Search for calls on an archived DVD/CD using only Remote Manager and a PC with a DVD/CD drive. (LAN/WAN connection to the Total Recall Desktop not required)
• Multi-Level Password Security
• Network Time Synchronization
• Alarms via SNMP
• Beep tone is selectable per channel, and access to live monitoring is configurable per user-defined extension
• Easily Selectable Language Options – English, Spanish, Korean, Japanese, Arabic, Chinese

Other Total Recall Audio Recording Solutions Available:

• VoIP (Voice over Internet Protocol) extensions:
  • Record up to 60 VoIP extensions with Total Recall Max Desktop or RAID based Total Recall Max Rack
  • Record up to 120 VoIP extensions with RAID based Total Recall Max Server
• ISDN PRI SPANS (T1 or E1):
  • Connect up to four (4) ISDN PRI SPANS (T1 or E1) and record up to 60 of those circuits at the same time with the Total Recall Max Desktop or RAID based Total Recall Max Rack
  • Connect up to six (6) ISDN PRI SPANS (T1 or E1) and record up to 120 circuits at the same time with the RAID based Total Recall Max Server
• VoIP and ISDN:
  • Combine up to 60 total channels of VoIP and ISDN recordings using Total Recall Max Desktop or RAID based Total Recall Max Rack.
  • Combine up to 120 total channels of VoIP and ISDN recordings using RAID based Total Recall Max Server.
• VoIP, ISDN + up to 32 Analog:
  • Combine VoIP, ISDN + up to 32 Analog in a single chassis with RAID based Total Recall Max Rack

*Ships 1-2 weeks after order.